New Patient Information
Everything you need before your first appointment. What to bring, what the visit looks like, and how billing works, so nothing catches you off guard at the front desk.
Before You Arrive
Four things to bring and one to do early. Having these ready keeps your first visit focused on your health instead of paperwork. Plan to arrive 15 minutes before your scheduled time.
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Photo ID & Insurance
A current driver's license or state ID, plus your insurance card if you plan to use coverage for the visit.
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Medication List
Everything you take, including supplements and vitamins, with dosages. A photo of the bottles on your phone works just as well.
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Prior Records
Recent lab work, imaging, or notes from another specialist, if you have them. We can also request records on your behalf.
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Your Questions
Write down what you want to cover before you come in. First visits move quickly, and it is easy to forget something.
What To Expect
New patient visits run about 45 minutes because the history matters. Your physician wants the full picture before recommending anything, and that takes more than a rushed intake.
Medical & OMT Patients
You will review your health history, current medications, and what brought you in. Then a physical exam, and if appropriate, hands-on osteopathic evaluation. You leave with a plan, whether that is labs, a treatment schedule, a referral, or a follow-up date.
Aesthetics & Wellness Patients
Your first appointment is a consultation. We discuss your goals, review your health history for anything that affects candidacy, and walk through realistic options, timelines, and pricing. Treatment may happen the same day depending on what you choose.
Patient Portal
Your records, results, and messages live on the secure eClinicalWorks portal and Healow mobile app.
After your first visit, you will receive an invitation to our patient portal. Use it for lab results, visit summaries, refill requests, and non-urgent messages to your care team. Intake paperwork is completed there as well, since it keeps your medical information properly protected.
Practice Code: AJACDD
Please Note: The portal is not monitored after hours. For anything urgent, call the office. For an emergency, call 911.
Office Policies
Cancellations
We ask for 24 hours notice to cancel or reschedule. Late cancellations and missed appointments may be subject to a cancellation fee.
Late Arrivals
If you arrive more than 15 minutes late, we may need to reschedule so the rest of the day stays on time.
Prescription Refills
Request refills through the portal or ask your pharmacy to send the request. Allow 3 days or sooner if you are running low.
After Hours
For urgent concerns outside office hours, call (407) 775-2241 x3. For a medical emergency, go to an emergency room or call 911.
Finding Us in Orlando
4711 Curry Ford Road, Suite C, Orlando, FL 32812
Free parking is available on site. [Suite C is located on the building's east side, past the main entrance.]
Frequently Asked Questions
The questions people ask before they book a visit.
If yours is not here, call the office and ask. Nobody at the front desk will rush you off the phone, and there is no wrong question to ask before booking.
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No. You can call or send a request through the form on this page and become a patient directly. Some insurance plans require a referral before they will cover certain services, so if you are using coverage, one quick call to your carrier is worth making first.
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They are different. A chiropractor focuses primarily on spinal adjustment. Osteopathic manipulative treatment is performed by a licensed physician who is also managing your overall medical care, and it works with muscle, connective tissue, and joints together. That physician can also order labs, imaging, and prescriptions when they are needed.
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Often both. For medical and OMT appointments, if the exam points clearly to hands-on treatment and you are comfortable proceeding, it can happen the same day. For aesthetic services, the first appointment is a consultation, and treatment may follow the same day depending on what you decide together.
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Yes. Once your appointment is scheduled, you will get an invitation to our secure patient portal and can finish your intake forms there. We do not collect health history through this website, because that information belongs in a system built to protect it.
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You can still be seen. We treat self-pay patients, and the office will quote your visit before you schedule so the cost is clear going in. We accept cash and credit card. Aesthetic services are self-pay for everyone, since insurance does not cover them.
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Yes, and many patients do. Primary care, hormone therapy, OMT, and aesthetic services are all under one roof, with one physician who knows your full history. Book whichever you need first, and we can talk through the rest at your appointment.